18+ Customers in Great Britain aged 18 and over. Please gamble responsibly.

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Account and verification

Opening an account takes a few minutes. Verifying it can take a little longer, because the law requires us to know who you are, where you live and that you're over 18 before you deposit or bet.

Registration

What we ask for, and why

Use your legal name and the address where you live now. The details are checked against official records, so nicknames or an old address slow things down.

  1. 1Create Account
  2. 2Verify Email/Mobile
  3. 3Verification
  4. 4Activation
  5. 5Login
FieldWhy we need it
First and last nameMatched against your ID and your card.
Date of birthTo confirm you are 18 or over.
EmailAccount notices, verification requests and complaint replies.
Mobile numberRequired. It's the only number that can place bets by message.
Address, city, postcodeAddress checks, and to confirm you live in Great Britain.
PasswordAt least 8 characters, with upper and lower case letters and a number.

Checks

The checks, in the order we run them

  • 18+

    Your date of birth is checked against official records as soon as you register. Nobody under 18 can deposit, bet or keep an account.

  • Your details

    We confirm the email address and mobile number you gave by sending a link and a code to each.

  • Identity

    Often done electronically. If not, upload a passport, UK photocard driving licence or national identity card.

  • Address

    A utility bill, bank statement, council tax bill or HMRC letter showing your name and address, dated in the last three months.

KYC and source of funds

When we ask for more

Some accounts need extra checks. The trigger might be the amount deposited, a pattern of play, or a rule we have to follow under anti-money laundering law. We'll email you to explain what we need and how to send it.

Source of funds checks look at where the money you gamble with comes from. Recent payslips, bank statements, a savings statement or paperwork for the sale of a property or an inheritance are the usual examples. Send only what we ask for; you can cover account numbers that aren't relevant.

While a check is open, we may pause deposits or withdrawals. We tell you when that happens and what will lift it. Documents are stored securely and used only for the checks described in our Privacy Policy.

Sending documents

Upload them in My Account under Verification. Photos should show all four corners, with every word readable and no glare. Screenshots of online bank statements are fine if your name, address and the date are visible.

Verification statuses
StatusWhat you can do
RequiredWe need documents or details from you. Browse and set limits, but no deposits or bets yet.
PendingWe have what we asked for and are checking it. We email you when it's done.
VerifiedDeposit, bet on the site, link a messaging channel and withdraw.

One account per person

We look for duplicate accounts using your name, date of birth, address, email and mobile. A second account is closed, and any self-exclusion on the first applies to both.